MoonPay Prevents Emerging Risk Through Robust Risk Management with Quantifind

Introduction

MoonPay, a provider of fiat-to-crypto infrastructure, needed to manage financial crime risk while keeping its customer experience simple. As its business grew, its compliance team sought a more effective way to support customer onboarding and KYC, transaction monitoring investigations, and due diligence. After evaluating more than five enterprise vendors, MoonPay selected Quantifind for AI-powered risk intelligence and a more efficient approach to finding meaningful risk signals.

Challenge

MoonPay operates in a fast-changing digital asset market where fraud, money laundering, and other illicit activity can emerge quickly. Its team needed timely insight into potential risk without adding unnecessary friction for customers. Before working with Quantifind, analysts used Google searches and several compliance tools, including ComplyAdvantage, LexisNexis, and Thomson Reuters. These tools often returned high volumes of false positives and lengthy reports that took time to navigate. Finding relevant information across separate systems made it harder to assess risk efficiently, meet review timelines, and maintain quality as alert volumes grew. MoonPay wanted more accurate screening, fewer false positives, and actionable context its analysts could use quickly.

Solution

Quantifind brought risk intelligence from licensed and public sources into a single investigative view. The solution draws on corporate and beneficial ownership data, global sanctions and PEP information, news archives, open-source datasets, court and arrest records, and other sources. Its entity resolution and risk relevance assessments help analysts distinguish meaningful signals from irrelevant matches. Quantifind also planned integrations with MoonPay’s existing partners, Alloy and Verafin, to make risk information available within its onboarding and investigation workflows

Key Success Capabilities

• Accurate Risk Signals: Entity resolution and confidence ratings help analysts identify adverse media and other relevant risk information quickly.
• Fewer False Positives: A competitive test conducted through SumSub found that Quantifind reduced false positive matches by approximately 95% compared with ComplyAdvantage.
• Unified Investigations: A graphical risk view brings context together so analysts can assess potential threats without navigating lengthy reports.
• Connected Workflows: Planned integrations with Alloy and Verafin support centralized access to information used in KYC and transaction monitoring investigations.
• Broad Data Coverage: Corporate, ownership, sanctions, PEP, news, public record, and open-source data support a more complete assessment of customers and activity.

“I love how easy and user-friendly Graphyte is. Unlike other systems like LexisNexis or Thompson Reuters, where you must go through lengthy reports, Quantifind provides a quick, graphical view of the information we need to make better-informed decisions.”

Danielle Ramirez, FIU Director at MoonPay

Result

MoonPay’s evaluation identified Quantifind as a way to improve screening accuracy and bring relevant risk intelligence into analysts’ day-to-day work:

• Approximately 95% Fewer False Positive Matches: In the SumSub competitive comparison, Quantifind performed better than ComplyAdvantage on false positive control.
• Risks Surfaced in Historical Activity: An analysis of prior transactions revealed problematic backgrounds among some customers who had already been onboarded.
• Faster, Clearer Assessments: MoonPay’s team cited Graphyte’s easy-to-use graphical view and rapid confidence ratings as advantages for investigations.
• A Path to Connected Operations: The planned integrations with Alloy and Verafin were expected to reduce friction, improve access to evidence, and support more efficient compliance processes.

For MoonPay, the partnership offered a way to combine more accurate risk insight with practical workflows, helping its team protect customers and make sound decisions as the digital asset market evolves.